إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.
إرفاق
ADCB Abu Dhabi Commercial Bank
أبو ظبي, الإمارات
تم النشر 2022/04/11 09:58:59
تنتهي 2023-10-15
الرقم المرجعي: JB4503753
وصف الوظيفة
- To provide Internal and External customers with accurate information regarding ADCB products and services.
- Handle telephonic enquiries and cross-selling of ADCB Retail Banking products.
- Provide correct information to all customers regarding their accounts, credit cards, loans etc.
- Answer customer queries and resolve simple complaints immediately.
- Initiate outbound calls when required.
- Cross sell various retail banking products and generate leads.
- Maximize returns and minimize risk and enhance relationships for the bank.
- Produce high quality calls and continuous follow up that leads to complete customer satisfaction.
- Communicate well and provide feedback for both internal and external customers for improvement of services or processes.
- Contribute to the overall success of the unit and generate ideas that can be implemented to enhance productivity.
المهارات
- Diploma holder, University Graduate preferable.
- Bilingual (Arabic & English) is preferred.
- Previous experience in a Customer Service Environment / Call Centre would be advantageous
تفاصيل الوظيفة
مكان الوظيفة
أبو ظبي, الإمارات
قطاع الشركة
البنوك
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
الدور الوظيفي
Contact Centre
المرشح المفضل
المستوى المهني
إدارة
منطقة الإقامة
الإمارات العربية المتحدة