إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.
إرفاق
وصف الوظيفة
To collect the overdue amount from the delinquent customers by using necessary collection tools and meet the collection efficiency and productivity targets.
The position is responsible for meeting the monthly resolution and recovery targets assigned by collecting overdue money from allocated delinquent customers.
Meet the productivity norms in terms of calls, contacts, promises and promise to payment conversion ratio and also the efficiency in terms of intensity and quality of collection follow up .
Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.
المهارات
1 – 2 years of front end experience in customer interaction preferably in banking. Understanding of Banking and Financial Services
Graduation in any discipline
Good Negotiation Skills
Good Communication Skills
Working knowledge of MS Office – Word and Excel
Team Player
Accelerate Organizational Growth
Drive a High Performance Culture
Communicate and Collaborate for Success
Build Sustainable Customer Relationships
تفاصيل الوظيفة
المرشح المفضل
نبذة عن الشركة
