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Job Description
JOB PROFILE
To develop and implement a trade marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximise potential selling opportunities; achieve financial targets for assigned segment and ensure customer satisfaction levels are maintained
ACCOUNTABILITIES
Revenue Generation: Develop and implement a trade marketing action plan to target the corporate client base in UAE and manage the corporate client base from a trade finance perspective to achieve agreed financial targets Collaborate with Treasury, Structured Trade, Investment Banking and operations to maximise potential selling opportunities and ensure that customer service levels are maintained
Client Servicing: Liaise with clients providing advice on complex trade transactions; new solutions, developments and emerging opportunities; solving/escalating problems/serious issues and cross selling other products to ensure their current and future needs are captured and serviced accordingly
Product Training: Provide trade sales skills, knowledge and training to support corporate relationship managers in increasing trade product sales Policies, Processes, Adhere to all relevant organisational and departmental Systems and Procedures
Policies, Processes: Standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Self-Management: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES
Minimum Experience
At least 8 years of experience in trade finance marketing with experience in achieving revenue targets and knowledge of trade finance products, industry, freight forwarding, marine insurance and related law and practice
Minimum Qualifications
Bachelor’s Degree in Business or Accounts
Professional Qualifications
Knowledge and Skills
Microsoft Office (Word, Excel and PowerPoint)
Influence/Persuasion/Negotiation Skills
Financial Statements and Balance Sheets
Job Details
Preferred Candidate
About This Company
