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Job Description
JOB PURPOSE
To provide business analysis and product management information to facilitate and assist the development, efficiency and governance of the WBG business and enhance customer service
ACCOUNTABILITIES
Product Management Information: Produce product management information to ensure accurate monitoring of product performance indicators and complete ongoing product controlling to facilitate internal product management reviews for key stakeholders
Portfolio Management: Review and monitor customers portfolios to ensure portfolio quality; portfolio composition; risk recognition; accounts strategy and industry intelligence are aligned with the bank’s risk strategy and market conditions
Reconciliation and Monitoring: Reconcile business performance reports to ensure outstanding items are minimised in line with bank’s
requirements
Business Analysis: Complete comprehensive business analysis and create business review presentations to highlight efficiency
improvements to support overall business growth
System Maintenance and Development: Maintain the respective business performance systems and toolkits to ensure information is input as required to process and complete all business performance monitoring activities
Policies, Processes, Systems and Procedures: Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Self-Management: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business
performance
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in
all internal and external customer interactions
Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES
Minimum Experience: At least 4 years of experience in banking / financial services
Minimum Qualifications: Bachelor’s Degree in relevant specialisation
Professional Qualifications:
Knowledge and Skills Business Intelligence
Controlling and Administration
Processes and Project Management
Financial Analysis
Job Details
Preferred Candidate
About This Company
