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Job Description
JOB PURPOSE:To support assigned business units in translating their strategy to technology enabled programmes/projects and deliver these within agreed timeframes and standards to ensure business initiator satisfaction levels are met.
To support assigned business units in translating their strategy to technology enabled programmes/projects and deliver these within agreed timeframes and standards to ensure business initiator satisfaction levels are met.
Internal Stakeholders:To exchange information, take/provide feedback and provide direction.
Peers:To get participation in project planning, approvals and delivery
To arrange for quality control and end user verification of delivered application or enhancement.
Line Manager:To take direction from and keep line manager updated on all assignments.
External Vendors:To get participation in planning and delivery.
IT Function Head:To resolve any issues.
Procurement, ISD, Finance, CEC Secretariat., SERG, Contracts & Licensing, IT Infra:To get participation in relevant project activities.
Group Heads:To report programme progress
Programme Management:
Support assigned business unit in defining technology programmes, scoping the comprising projects and their prioritisation and lead the programme and project delivery team to ensure executed in line with the agreed objectives
Monitor project progress and take corrective actions to ensure projects remain on track and achieve agreed deadlines
Engage and communicate with stakeholders in order to keep them up to date with progress, risks and issues and influence stakeholders in decision making for the benefit of the programme/project
Manage programme/project financials and maintain all programme and project documentation and records to ensure required standards are met.
Relationship Management:
Receive change demands from assigned business units and detail and qualify demands with relevant stakeholders to arrive at a feasible disposition: SER, project or major task
Determine and propose alternate ways of fulfilling the demand without initiating a system change and influence to remove any bottlenecks in demand qualification or fulfilment to ensure business initiator satisfaction in line with the required standards.
People Management:Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation.
Policies, Processes, Systems and Procedures:Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.
Budget Management.Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon.
Customer Service:Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.
Continuous Improvement:Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment.
Minimum Experience:At least 12 years of professional experience in technology or financial services domain with at least 8 years of experience of independently managing programmes and projects.
Minimum Qualifications:Bachelor’s Degree in computing, engineering or business administration.
Professional Qualifications:PMP or Prince or Prince certification
Skills
Knowledge and Skills
Programme management
Systems analysis
Bank’s IT systems knowledge
Banking products/services and operations knowledge
Business relationship management
Presentation and influencing skills
Technical documentation
Vendor management
Document Control
Document management
MIS reporting and analysis
IT quality control
Knowledge of enterprise systems
Basic knowhow of IT Security
Job Details
Preferred Candidate
About This Company
