Product Manager (UAE National only)

JOB PURPOSE

To develop, roll-out and manage complex product propositions in order to support the targeted business growth in line with the business strategy and plan

ACCOUNTABILITIES

Product Development and Management

Translate the strategy and plans shared by line manager into the product value proposition by developing and managing a differentiating and complex product portfolio which addresses customer needs and captures market opportunities

Propose and implement strategies that enhance product cross-selling opportunities in order to increase customer acquisition, activation and retention

Research and Data Gathering

Build market intelligence, conduct research and gather information using multiple sources to monitor market sizing, competitive landscape, customer segmentation and market opportunities in order to provide accurate and reliable info/data that enables decision-making

Portfolio Management

Review, monitor and control a complex product portfolio to ensure portfolio quality, portfolio composition, risk recognition, accounts strategy and industry intelligence are aligned with the Bank’s risk strategy and market conditions

People Management

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance

Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Policies, Processes, Systems and Procedures

Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

Continuous Improvement

Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 6 years of experience in Banking/Financial Services with experience in a Product Management role

Minimum Qualifications

Bachelor’s Degree in a relevant specialization

Professional Qualifications

Certified Product Manager (CPM) or equivalent

Knowledge and Skills

Transaction Banking product knowledge

Financial analysis

Project management skills