Officer - Credit Administration

1. Operations

Distribute referrals received from Business, Credit and Documentation for processing in order to facilitate workflow and productivity
Manage the incoming workflow according to departmental policy, process and standards in order to prevent compliance breaches, financial or reputational risk

2. Reporting

Update all systems and records within agreed turnaround times to facilitate report/MIS/dashboard production

3. Policies, Processes, Systems and Procedures

Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

3. Self-Management

Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business

4. Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Minimum Experience

At least 1 year of experience in banking with experience in an administrative capacity

Minimum Qualifications

Diploma in Finance

Microsoft Office (Word; Excel and PowerPoint)