Manager - Operational Risk Reporting

JOB PURPOSE

To design and prepare all Operational Risk Management (ORM) Management Information System (MIS), reporting and disclosure collateral for the ORM stakeholders to ensure the records for the group are complete and accurate for internal and external reporting

No.

Accountability

Description

1.

MIS, Reporting and Disclosure

Design and prepare all ORM MIS, reporting and disclosure collateral for the ORM stakeholders to ensure the records for the group are complete and accurate for internal and external reporting

Develop a disclosure, MIS and reporting manual which includes the annual report disclosure, capital disclosure, and input to governance meetings such as (Board Risk Committee, Operational Risk Working Group, Risk and Control Champions Meeting, Group Operational Risk Management Meetings and etc.) in order to maintain consistency in ORM reporting and governance of OR meetings

Design and prepare dashboards for various stakeholders such as (Chief Risk Officer (CRO)/Chief Financial Officer (CFO), Group Heads and Business or Function Heads) in order to keep them updated on progress against set targets

Develop and prepare framework progress and key performance indicator reporting for Business Groups, Risk and Control Champions (RCCs) in order to report on progress, identifying areas of non-compliance and areas for improvement

Update and review records in the databases for all the OR tools to ensure the records are updated in time, complete and accurate for internal and external reporting purposes

2.

Risk Monitoring and Reconciliation

Prepare the packs, agendas, minutes and task monitoring for Operational Risk Working Group, Risk and Control Champions Meeting, Group Operational Risk Management meetings to ensure the completeness, accuracy and integrity of data being presented

Monitor open actions under OR tools, following up with the relevant action owners for timely action in order to minimise overdue actions or breaches of the Risk Appetite

Review Operational Risk Events to ensure relevant accounting records (i.e. gains, losses, provisions, recoveries and restitutions) are correctly updated in the general ledger accounts and reconcile with the records in the Operational Loss Database

3.

Innovation

Support the development, enhancement and implementation of the OR tools across the bank as per the roadmap to ensure best practices are considered

Support the framework implementation representing the assessed risk exposure and coverage across the group business units within set timelines

Contribute to the ongoing development, enhancement and implementation of OR tools, the Risk Library, Taxonomies and Operational Risk Management System (ORMS) in order to maintain the integrity of data and continuous improvement in quality of reporting

4.

Training and Support

Support the development of training materials of OR tools to ensure their appropriate use within the bank

Provide support and guidance to RCCs and other relevant internal stakeholders on OR MIS and reporting matters in order to assist them with the interpretation and implementation of OR policy, framework, procedures and guidelines requirements

Support team, or other staff within ORM, where required, in carrying out the OR responsibilities to ensure knowledge transfer and effective use of resources

5.

People Management

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

6.

Policies, Processes, Systems and Procedures

Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

7.

Continuous Improvement

Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

8.

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 5 years of experience of which at least  3 years of experience should be in Operational Risk, Governance and Control or Risk Management in a Financial Institution

Minimum Qualifications

Bachelor’s Degree in Finance, Accounting, Economics, Business Administration or any other related field

Professional Qualifications

N/A

Knowledge and Skills

Demonstratable clear understanding and working knowledge in data sourcing, extraction, consolidation, analysis and compilation of Risk Management reporting

Proven ability to build various data visualizations using various tools like Tableau, Microsoft Excel, Power BI, Access for business KPIs/Dashboards

Analytical skills

Strong interpersonal skills

Negotiation and communication skills

Excellent verbal, writing and presentation skills with the ability to interact with senior stakeholders at all levels

Able to relay complex technical concept to non-technical audience

Advanced knowledge in Microsoft Office (Excel, PowerPoint, Visio) and other related tools