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Job Description
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JOB PURPOSE |
Oversee the Client Acceptance Advisory team, ensuring accurate/high quality enhanced due diligence (EDD)/customer due diligence (CDD) reviews/assessments and de-risking strategies, manage thematic/periodic reviews and customer/know your customer (KYC) screening systems and provide required reports in order to comply with regulatory requirements and mitigate risk for the bank |
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Accountability |
Description |
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Client On-boarding |
Conduct regular reviews/sampling of account opening/know your customer (KYC) documentation to ensure high quality reviews are being completed within agreed turnaround times (TAT)
Provide direction to the team on complex cases and follow up with the business on behalf of the team on high risk/pending cases to ensure these are handled in compliance with regulatory requirements |
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Client Risk-Assessment |
Oversee the completion of risk assessments on reviewed clients, the advice being provided and decisions being taken on new to bank account opening requests to ensure high quality, accuracy and compliance with regulatory requirements |
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External Reporting and Correspondence |
Provide monthly reports to UAE Central Bank on customer profiles in order to meet regulatory reporting requirements
Respond to correspondence received from Local/Foreign Banks on KYC, CDD standards in order to comply with industry standards |
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Thematic and Periodic Reviews |
Review customer profiles, identify existing clients requiring thematic and periodic reviews based on current/evolving compliance risks, develop strategies for de-risking and escalate high risk cases to senior management to enable appropriate action to be agreed/taken |
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Customer De-Risking |
Oversee the exit strategies being determined by the team in relation to flagged customers/close accounts, the reports being sent to UAE Central Bank and associated MIS to ensure effective closure of accounts and to mitigate anti money laundering (AML), KYC and sanctions risks in the organisation |
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Compliance Systems |
Review customer and KYC screening systems, set the frequency for parameter review and recommend any parameter calibration/further tuning in order to streamline systems, improve efficiency and ensure aligned with KYC policy requirements |
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Advice and Guidance |
Provide direction and advice to Business Heads on actions to be taken on complex cases and handle all escalations to ensure accurate advice/clear direction is provided and cases are dealt with within agreed turn around times |
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People Management
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Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems |
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Policies, Processes, Systems and Procedures
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Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders |
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Continuous Improvement
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Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards |
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Customer Service
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Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions |
Skills
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Minimum Experience |
At least 8 years of experience in compliance in a bank or regulatory authority |
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Minimum Qualifications |
Bachelor’s Degree in Finance, Accounting, Commerce or Business Administration |
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Professional Qualifications |
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Knowledge and Skills |
Understanding of CDD, EDD, AML and Sanctions Clear understanding of documentation requirements for EDD Knowledge of customer transactions and behaviours Exposure to banking transactions Understanding of local/International and Central Bank rules and regulatory requirements Understanding of banking systems, reports and workflows Understanding of FinTech and RegTech Microsoft Office (Word, Excel and PowerPoint) |
Job Details
Preferred Candidate
About This Company
