Head - Transaction Banking Product Management (UAE National only)

JOB PURPOSE

To direct, facilitate, and lead product proposition development and management in order to support the targeted business growth in line with the business strategy and plan

ACCOUNTABILITIES

 Product Development and Management             

Lead and facilitate differentiating products proposition development and management to address customer needs and capture market opportunities resulting in customer acquisition, activation and retention while also proposing and leading the implementation of strategies that enhance product cross-selling opportunities

Portfolio Management

Oversee and control products portfolio to ensure portfolio quality, portfolio composition, risk recognition, accounts strategy and industry intelligence are aligned with the bank’s risk strategy and market conditions

Vendor Management   

Manage and oversee internal and external vendors and service providers in all matters related to products to ensure they are managed in line with the Bank’s standards

People Management    

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance

Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximize overall performance, engagement and motivation

Budget Management    

Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon

Policies, Processes, Systems and Procedures     

Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

Continuous Improvement          

Identify opportunities to contribute to organizational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

Customer Service           

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience   

At least 9 years of experience in Transaction Banking

Minimum Qualifications             

Bachelor’s Degree in relevant specialization

Knowledge and Skills    

Transaction Banking Product Knowledge