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ADCB Abu Dhabi Commercial Bank
Dubai, UAE
Posted 2022/03/03 17:31:34
Expires 2022-09-19
Ref: JB4492079
Job Description
To work with the Outbound Telesales team to execute various activities related to telesales.
- To achieve monthly targets as set by the managers.
- To utilize any opportunity to cross-sell through telesales.
- To ensure 100% call closures are attempted on all sales calls.
- Handle Remedy complaints and provide amicable solutions to resolve the complaint.
- To call predetermined customers and proactively sell a product of the bank.
- To represent ADCB in a professional and courteous manner by maintaining the call quality standards of the bank.
- To ensure realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition.
- To be able to maintain/update customer information on to the database.
- To cater to audit requirements of the team.
- Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank
Skills
- Bachelor’s Degree
- A minimum of 2 years’ experience within a Sales / Telesales Unit.
- Banking / Financial institution experience is preferred
- Strong communication and negotiation skills
Job Details
Job Location
Dubai, UAE
Company Industry
Banking
Company Type
Employer (Private Sector)
Job Role
Retail Banking
Preferred Candidate
Career Level
Management