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Job Description
To work with the Outbound Telesales team to execute various activities related to telesales, in line with business requirement.
To achieve monthly targets as set by the managers.
To utilize any opportunity to crossell through telesales.
To call predetermined customers and proactively sell a product of the bank.
To represent ADCB in a professional and courteous manner.
To ensure realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition.
To be able to maintain/update customer information on to the database.
To be confident and should possess excellent communication skills.
To be able to take up/handle additional responsibilities of the team
To ensure each application sourced fulfils all criteria the bank has set,
Ensure basic discipline is maintained through timely reporting to office.
Ensure adherence to dress code and code of conduct
Ensure strict compliance on documentation is followed as per policy norms.
Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank.
Ensure clean and healthy sourcing without resorting to quick-fix measures and fraudulent practices that may affect performance of the portfolio
Daily Checking of submissions to manage better approval rates
Skills
Degree
1 year in Sales / Telesales (UAE banking experience preferable)
Sound analytical Skills.
Communication and Negotiation Skills.
Deadline Management.
Good computer and numerate skills.
Willing to be part of a team, grow in the organization.