Assistant Relationship Manager - Commercial SME -

JOB PURPOSE

To acquire and manage clients, generate new business, cross sell all bank products, prepare, organise account reviews and audits and manage client transactions in order to achieve the targeted growth of the assigned book

ACCOUNTABILITIES

1. New Client Acquisition
Acquire new clients, conduct wallet exercise to cross sell entire product suite and facilitate an excellent on-boarding experience in order to achieve assigned targets and secure profitable business transactions
2. Relationship Management
Build and maintain client dossiers capturing current and future client needs advising clients on new solutions, developments and emerging opportunities
3. Risk Management
Obtain reports from support units, create credit applications, report on risk profile and highlight/update approving authorities with any changes to enable necessary action to be taken

4. Policies, Processes, Systems and Procedures
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

5. Self-Management
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

6. Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Minimum Experience
At least 3 years of experience in Commercial/Consumer Banking
Minimum Qualifications
Bachelor’s Degree in Business, Accounting or Finance
Knowledge and Skills
Problem Solving Skills
Credit Skills
Market Knowledge
Written and Spoken English